We accept returns for refund on yarn and accessories with receipt for 30 days from date
of purchase. Merchandise must be unused and in original packaging. Refunds on
purchases made by credit card will be refunded to same credit card.
We accept returns for store credit on yarn and accessories with receipt for 31-90 days
from date of purchase. Merchandise must be unused and in original packaging.
No refunds or exchanges on items after 90 days.
SPECIAL ORDERS may be exchanged or returned for store credit only, within 30 days.
Return shipping is the responsibility of the customer unless the item was damaged in
shipping, defective, or shipped in error. Email hello@prairieroadyarn before
shipping any returns.
NO REFUNDS OR EXCHANGES:
needles and hooks
books, patterns, or digital downloads
soaps, lotions, balms
merchandise without a receipt
sale or clearance items